Auto Credit Sales & Rentals

This is TBell Folsom from the other thread. I exceeded on words. But anyway my car didn’t crank so it was this past Saturday so I waited until Monday morning because mind you Shawn said months ago if I have any other issues reach back out to him and that’s what I did. So he said my car was not detecting and I needed a battery and I spoke to Tony also he said the same thing. So we go get new battery still won’t crank. So I had pay a tow $140 to get car towed to Auto Credit shop. So I called Shawn again and he said verbatim “BRING THE BATTERY RECEIPT AND I WILL REIMBURSE YOU.” So, I’m like ok cool. So the shop called and tools me a wire came apart and that was it and I was ok cool. So I go pick up vehicle take my receipt to Shawn he looks at receipt and says take that to Tony to #see if he would reimburse you! Y’all know I wanted to go off which I did! I was like see what??? So I take receipt to Mean Ole Crooked Tony and he immediately said we not paying you for a battery! I hope everybody sitting down. He then tells me the battery I had in the car had a warranty!!’ I’m like you say what!!!! If the battery had a warranty why didn’t they just tell me to get car towed to shop because battery had a warranty I went and paid $231 for a battery THEY TOLD ME I NEEDED!!! Then tells me I had a warranty on the old battery!!!! Shawn said the owner told him I don’t have a warranty on the vehicle ! I was like you knew I didn’t have a warranty on the vehicle ! That was never discussed! He only said bring him the receipt and he would cover my battery! Now I’m out of 400$for battery and tow plus I have to pay my car note this week which is $280!!! Tony said it’s not his job to keep up with my car like I know wheee they purchased parts from instead of looking into computer like he did AFTER I came back with receipt to tell me I had a warranty on a battery he told to go purchase! If these people ain’t crooks! Just been bad luck with the Auto credit card I have purchased. Total lost the 1st one and this one problem after problem. I have now put 10,000 into a car I have only had a year! Don’t do it, is my final answer! They full of crap! This car was a total lemon! I just thank god I have the money to get my car right. I will never in my life purchase a car from these people again. I will be reaching out to the owner with my atty. This is far yet over.

This car dealership kept cutting off my daughter's car with my grandchildren in it. Also added a additional payment to my daughter's car not when nothing was due except $27. I called the dealership to pay the $27 but they wouldn't take it. They busted the payment up to $250. My daughter paid on 2/6/24 and payment wasn't due until 2/16/24.When I asked to talk to another person to talk to the women told me it's only her. Very mean and unpleasant.

I’ve had my car for a year and a half now and almost done paying for it! No complaints! Best car buying place I have been to. Great experience and Tiffany is the best employee! They are understanding and easygoing and meet all your needs and will do what they can to help you. Kudos to Auto Credit! I will definitely recommend them to friends and family! And possibly make another purchase in the near future.

The application process was the easiest can be. I got my car in October 2022. Spoke with Shawn who I was referred to. He got me approved in less than 30 minutes including paperwork and test drive. Payments are manageable and in budget. Car itself is what is needed to get from point A to point B. The payment team is understanding and as long as you contact them they are good with helping you out (just like any other loan).